Contributor • 2 … I get my bill available email today from Verizon, $580!!! Unreturned Equipment Charges? Hey there, we just recently upgraded to Shaw blu sky and since I’ve got my most recent bill I noticed that Shaw is trying to charge me transaction fees for unreturned equipment. To avoid charges for unreturned equipment, you will need to ship your leased Viasat equipment within 30 calendar days. The equipment you rent or purchase may be new or refurbished. I have been charged $350 for transaction fees that includes two unreturned equipments fees. confirmed the fee is waived. All the info you need about moving with Shaw can be found here. If you return it after 21 days, we’ll credit your account within 2 months of receiving the equipment. The second one was through phone call today - after the items had shown up on my bill. I understand the unreturned $150 equipment fee but do they continue to bill you monthly for that? thanks very much. Looking at other posts, it looks like this is very common practice in Verizon. Drop it off at any Canada Post outlet or mailbox. Cancelled my internet and then went out of town the next day. I followed the instruction from the Blue Curve self-activation by. Whether you are looking to swap or upgrade your Shaw equipment or simply need to return some equipment to us, we can help. Contributor Posts: 8. Hang on to the tracking number until your return shipment has been delivered to Shaw, by Canada Post. Forgot to return WiFi router and got charged a $120 unreturned equipment fee. Shaw Pods Charge. Viasat equipment returns are handled at no charge to you through UPS. A week later I received an email confirmation thanking me for the returned equipment. She was kindly to create an email case to the depo to see if they could find the returned equipments based on the serial numbers. Voip ATA Unreturned Equipment Fee: 30 Days After Cancellation: $70. There's nothing wrong with returning equipment late, and it doesn't matter to Spectrum at all as long as they get it back eventually. Fill in your information including your Shaw Account number. We already have $63.61 in account credits that we are willing to put towards this but we are not accepting the remaining balance after the lies that were told to us over the phone. AT&T Community Forums. There's no late fee for not returning equipment on time, and the $200 charge is canceled when you bring it back. If Frontier has not received your equipment 30 days after your order is completed, you will be charged the following fees: DVR: $200; Set-Top Box: $100; Router: $100; Email article Print article. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. Some equipment can be recycled instead of returned. First off in the summer, I was charged over $400 for equipment that I did return, which was reversed, and then sent to collections which took forever to get taken out of collections. Thank you for your patience, let me know if you have any other questions! Didn’t realize there was a time limit on returning the stuff until I got back and opened up the bill. You have a few options for handing off your return to Canada Post. 1. activated the new devices. I returned all equipment the day after I disconnected to a comcast service center but nevermind, they try to sneak in fees thinking everyone but them is an idiot and won't notice. If you are moving, please bring all of your equipment with you to your new location. 1 Kudo 6 REPLIES 6. hambone1980. I called numerous time without resolution. I followed the instruction from the Blue Curve self-activation by. We need to authorize any equipment returns or swaps, so make sure to contact us if you haven't already. Sign in. Billing. If you are moving, please bring all of your equipment with you to your new location. I am beyond frustrated with Shaw right now! If the Rental Equipment has not been returned to Shaw as set out above, payment for the Rental Equipment Non-Return Fee will be processed using any of … Fees for Unreturned Equipment. In March of this year I ended up moving. Shaw should be able to look at that and say "Well look here, that equipment WAS returned after all." Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. 2. put the old equipments (both TV PVR and Wi-Fi Modem) in ONE box whose returned label was pre-populated by Canada Post. I checked your account and see the equipment has been received and the fees reversed. All rights reserved. Tech support traced the trouble to a faulty modem and sent a replacement as well as a box/label to return the original modem. Refund should have been returned Nov 2nd by Seeker on ‎11-04-2020 11:06 AM Latest post on ‎11-12-2020 09:22 AM by maratsade. "Unreturned" Equipment Fee ( tracking # which shows it was delivered!!) unreturned equipment fee. o Provide a self-serve digital option for customer looking to have returned their equipm Have same question. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. Ugh. Unreturned equipment fee Last fall (2018) we had problems with our connection. apologies for any frustrations this may have caused. 2 Replies … The reversal will show on your next ... Because if it did, there would have been a work order or something done by the person at retail to add the new equipment and remove the old stuff. I help my elderly parents but noticed a year old unreturned equipment fee for a brand new new service at a community. If you don't have a printer, show the QR code at any Canada Post outlet and give them the package to return. I have been charged $350 for transaction fees that includes two unreturned equipments fees. We no longer have the box and can't find it. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. Leaderboard. I was told by AT&T to return my equipment at the closest UPS store. If such equipment is purchased or leased from us, an installation fee and/or monthly fee may apply. For all other equipment inquiries contact us. 1. As we slowly reopen select retail locations, we ask that you do not attempt to return equipment to any Shaw office or building in person and follow these simple guidelines below. I opened a new Comcast account in Jacksonville. att.com. If the receiver does not log the equipment back to the asset tracking system, I don't think it falls under the customer's responsibility to pay it. Bypass Switches/Splitters – This switch is installed on the input side of the receiver to permit signals to bypass the receiver and be routed directly to your television set, DVD or DVR. 3. My install was completed and the tech went on his way without installing anything new and used all of my old equipment. Cyber Monday Deals Are Still Here! Return your equipment within 30 days of completing your order to avoid a fee. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. I can't believe it takes that long. It is SHAW's problem that couldn't locate the device and not my problem. Whether you are looking to swap or upgrade your Shaw equipment or simply need to return some equipment to us, we can help. The tracking number shows it has been delivered and signed for. I logged in last week to pay my bill and now I see a $150 unreturned equipment fee. They put my internet modem and two tv receivers in the same box and shipped them away. However Verizon has charged me $374 before taxes for unreturned equipment. The retention department charges me unreturned equipment fee after 1 day. I have created two cases ever since. Click the link in the email to print the shipping label, tape it to the front of the package, and drop it at any Canada Post outlet or mailbox. Device Insurance Claim, $900 Unreturned Equipment Fee So I had a Galaxy Note 4 with some hardware issues (failing ports) and I filed a device insurance claim. If I return it ASAP can I get the fee waived? If you are terminated by Hughes for non-payment or any other reason, the Early Termination Fee and the Unreturned Equipment Fee will be charged immediately upon cancellation. @gtpt apologies for any frustrations this may have caused. Please WAIVE the fee and make this case and internal case. They refuse to remove the charge until I … 2. put the old equipments (both TV PVR and Wi-Fi Modem) in ONE box whose returned label was pre-populated by Canada Post. If you have received a Self Connect kit from Shaw a return shipping label should be included in that box. GCI will stop selling our existing cable TV service to new customers in November 2020. This equipment may also be purchased from local retail outlets. Try these related articles and discussions. The box didn't even have HDMI. All the info you need about moving with Shaw can be found, Returning or Recycling your Shaw Equipment, How To: Suspend your Shaw services temporarily, How To: Move your Shaw services to a new address, We need to authorize any equipment returns so make sure you. Click your location from the above region list. AT&T Community Forums. I am now convinced comcast is an unethical company. equipment is returned in damaged condition, we will charge you $45 for each standard DIRECTV Receiver, $135 for each DVR, $45 for each HD Receiver, $135 for each HD DVR, $135 for each Genie HD DVR and $45 for each Genie Mini..." This is conniving and unfair buiness practices. So I had my account moved to my new address. 3. Then I took it to Canada Post to ship it. at my local post office, as they were closed for the day. If your return shipping label was missing, or we've asked you to send back your equipment, follow the steps below to create a shipping label in order to return your Shaw equipment. Ask a question. I paid my claim fee, received my new device, transferred everything over, and stuffed the old device, in the provided envelope, in the outdoor mailbox (stupid!) From the date you discontinue your GCI TV, you will have 14 days to return your equipment to GCI or be charged an unreturned equipment fee. All rights reserved. I was able to track down your transaction and now have reversed the unreturned equipment fee. Unreturned Equipment Fees All internet service terminations with Cox Communications require equipment such as modems and routers are to be … The problem is that the old equipment was returned by the installer who upgraded us. Keep your return receipt or tracking number. by capnzathrus on ‎11-01-2020 08:38 AM Latest post on ‎11-02-2020 09:55 AM by capnzathrus. will not be processed and the Rental Equipment Non-Return Fee charged to your Shaw account will be reversed. The shipment was merely from Vancouver to Surrey and it's been more than 4 weeks ever since I sent out. On December 31, 2021, all GCI TV customers must migrate to Yukon TV or their TV service will discontinue. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. U-verse TV. Skip to main content. Return within 30 days of completing your order. Unfortunately, I did not take a picture of the tracking number. Attach the included return label to the front of the box. Over a month … As we continue to navigate the ongoing COVID-19 situation, we've had to make some adjustments to the way we run our business to prioritize the health and safety of our employees and customers. If you return your HughesNet modem, radio, and power supply, your account will be credited $300 ($100 for the modem and power supply and $200 for the radio transmitter). Google's free service instantly translates words, phrases, and web pages between English and over 100 other languages. Is it possible to get this - 3359040 Find out what type of equipment you have to return; Show more . Registered: ‎06-18-2014. To remove this charge Comcast told me that it will be $150 fee or I will continue to get this $2.50/month. Emerald2650. Fees for Unreturned Equipment To avoid a $200 fee, return the following Ziply Fiber or Frontier equipment. One month later we receieved a $100 UNRETURNED EQUIPMENT FEE which completely blindsided us. One is through live chat - who did not/could not help me because he/she said the items haven't shown up on my bill at that time and suggested I waited longer. I received a bill of $380 for unreturned equipment although everything has been returned. 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And opened up the bill you have any other questions your account 2... And the Rental equipment Non-Return fee charged to your new location 2021, gci. Was delivered!! days, we can help all the info you need about moving with can... Fee: 30 days after Cancellation: $ 70 internal case it is Shaw problem... ) we had problems with our connection and/or monthly fee may apply credit your account within months! Unfortunately, i did not take a picture of the tracking unreturned equipment fee shaw until your return shipment has ONE! To bill you monthly for that sent a replacement as Well unreturned equipment fee shaw a box/label return... By at & t to return some equipment to avoid a $ equipment! Installing anything new and used all of my original equipment support traced the trouble to a faulty modem sent!

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